Contact us
A real person reads these. Tell us what happened and we will help.
Best for anything about a booking, a payment, or a session that went wrong.
Best for a quick question. The green bubble at the corner of any page opens the same chat.
Writing about a booking?
Include these and we can look it up on the first reply rather than the third:
- the email address you booked with
- the practitioner and the date and time of the session
- the payment reference, if it is about money — it is shown against the booking in My Bookings
Something went wrong in a session
You can raise a dispute on that session yourself, within 48 hours of it finishing, from My Bookings. That reaches us with the session already attached.
You practise and want to join
Apply through the form on our home page — it asks for your modality and experience, which is what we need to review an application.
Looking for an answer straight away? Many of the common ones are on our FAQs page.
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