Frequently asked questions

Aham Nirvana is a holistic wellness platform that helps you discover wellness practices, connect with trusted practitioners, and explore different paths of personal growth and transformation.

Whether you're looking to manage everyday stress, understand what you're experiencing, explore a wellness practice, or simply feel more balanced, Aham Nirvana brings knowledge, guidance, and practitioners together in one place.

Aham Nirvana is launching with practitioners across Reiki, Meditation, Yoga, Breathwork, and other modalities available on the platform.

Our wellness ecosystem will continue to grow, with more practices and practitioners being added over time.

You don't have to figure it out on your own.

You can book a Guidance Call, where a wellness guide will understand what you're experiencing, answer your questions, and help you explore which approach may be suitable for you.

A Guidance Call is a one-on-one conversation designed to help you gain clarity before choosing a wellness practice or practitioner.

You can share what you're experiencing, ask questions about different approaches, and receive guidance on possible next steps.

A Guidance Call is not a medical or psychological consultation or diagnosis.

Yes. Every practitioner goes through Aham Nirvana's onboarding and verification process before being listed on the platform.

We review relevant credentials, experience, practice details, and other information as part of our onboarding process to help maintain the quality and integrity of our practitioner community.

At present, all sessions on Aham Nirvana are conducted virtually.

The exact format may vary by practitioner and modality. Each practitioner profile provides details about how their sessions are conducted, so you can understand what to expect before booking.

Yes. You can explore practitioner profiles, learn about their experience and approach, and choose a practitioner based on what feels right for you.

If you're unsure where to begin, you can also use a Guidance Call to help you understand your options.

It depends on the practitioner's offerings.

Some practitioners offer individual sessions, while others may offer packages for people who want to work with them over a longer period.

You can choose the option that best suits your needs.

Not at all.

Aham Nirvana is designed for both beginners and people who already have experience with wellness practices.

You can explore a practice at your own pace, and your practitioner will guide you through what you need to know before and during your session.

Once your booking is confirmed, you'll receive the relevant session and appointment details.

Your practitioner will provide the information you need to join your session, and you can refer to your Aham Nirvana account for your booking details.

You can make your payment securely through Aham Nirvana at the time of booking.

The available payment options and the final amount payable will be shown before you complete your booking.

Yes. Payments are processed through our secure payment infrastructure.

Aham Nirvana does not ask you to share your card, banking, or payment credentials directly with a practitioner.

At present, bookings cannot be cancelled for a refund once they have been confirmed.

If you are unable to attend your scheduled session, you can use the rescheduling option, subject to the applicable rescheduling terms.

Yes. You can reschedule your session up to 8 hours before the scheduled session time.

Rescheduling requests made less than 8 hours before the session may not be eligible for rescheduling.

Please refer to your booking details for the available rescheduling option.

At present, Aham Nirvana does not offer refunds for user-initiated cancellations.

If you are unable to attend your session, we recommend using the rescheduling option available up to 8 hours before your scheduled session.

If a session is cancelled by the practitioner or by Aham Nirvana, we will work with you to provide an appropriate resolution, which may include rescheduling or a refund, depending on the circumstances.

If a practitioner cancels a confirmed session or is unavailable for the scheduled appointment, Aham Nirvana will work with you to resolve the booking.

Depending on the circumstances, this may include rescheduling the session or providing a refund.

If you experience an issue with your session, please contact Aham Nirvana support so we can assist you.

Yes. We take your privacy seriously.

Your personal information and booking details are handled securely and are only shared where necessary to facilitate your experience on Aham Nirvana, in accordance with our privacy practices.

No.

Aham Nirvana provides access to holistic wellness practices and practitioners for personal well-being and transformation. These practices are not intended to diagnose, treat, or replace medical or mental-health care.

If you have a medical or mental-health condition, are experiencing severe or persistent symptoms, or have concerns about your health, please consult an appropriately qualified healthcare professional.

We're here to help.

If you experience an issue with a booking, payment, session, practitioner, or anything else on the platform, please contact Aham Nirvana through our support channel and share your booking details where applicable.

Our team will review the issue and help you with the next steps.