FAQs
Frequently asked questions
For people booking online healing sessions with verified practitioners, and for practitioners joining Aham Nirvana.
About Aham Nirvana
What is Aham Nirvana?
Aham Nirvana is an online wellness platform where you can book live, one-to-one healing sessions with verified practitioners: meditation, breathwork, yoga, Reiki and energy healing, and inner-work practices such as past life regression and inner child healing.
Whether you want to manage everyday stress, understand what you are experiencing, explore a practice for the first time, or simply feel more balanced, it brings the practices, the guidance and the practitioners together in one place.
What healing modalities are available on Aham Nirvana?
Meditation (guided, Yoga Nidra, mindfulness, chakra and Kundalini meditation), breathwork and pranayama, yoga for adults, children, seniors and prenatal care, energy healing including Reiki, Pranic and Theta healing, and inner exploration such as past life regression, inner child healing and shadow work.
The catalogue keeps growing as more practices and practitioners join. The Services page lists every practice currently on the platform and the verified practitioners who offer it.
I don't know which modality is right for me. What should I do?
You do not have to work it out on your own.
Book a guidance call: a live conversation with a verified wellness practitioner who will listen to what you are experiencing, answer your questions and help you see which practice or practitioner might suit you.
What is a Guidance Call?
A guidance call is a one-to-one conversation over video, designed to give you clarity before you choose a wellness practice or a practitioner.
You share what you are experiencing, ask about the different approaches, and leave with a starting point. Whether you book a session afterwards is entirely up to you.
A guidance call is not a medical or psychological consultation, and it is not a diagnosis.
Practitioners & Sessions
Are the practitioners on Aham Nirvana verified?
Yes. Every practitioner passes Aham Nirvana’s onboarding and verification before they can take a single booking.
We review credentials, experience and practice details, verify identity, and bind every practitioner to a code of conduct, so the practitioner community stays one you can trust.
How are sessions conducted?
Sessions are live and one-to-one, over video, joined from your browser with nothing to install. A private video room opens at the start time.
Some practitioners also offer in-person sessions; each plan says whether it is online, in person, or either. The practitioner’s profile describes how they work, so you know what to expect before you book.
Can I choose a specific practitioner?
Yes. Every practice on the Services page lists the verified practitioners who offer it. Open a profile to read about their experience, training and approach, and book the one who feels right.
If you are unsure where to begin, a guidance call will help you narrow it down.
Can I book a single session or do I need to purchase a package?
It depends on the practitioner. Most offer a single session, and many also offer packs of sessions for people who want to work with them over a longer period, usually at a lower price per session.
Every plan shows its price, duration and format before you book, so you can choose what suits you.
Do I need any prior experience?
Not at all. Aham Nirvana is for complete beginners as much as for people who already have a practice.
You explore at your own pace, and your practitioner guides you through everything you need to know before and during the session.
What happens after I book a session?
You choose a time from the practitioner’s live availability, pay securely, and your booking is confirmed by email with the session details.
Your bookings, times and the link to join each session live in your Aham Nirvana account. The video room opens at the start time.
Payments, Rescheduling & Refunds
How can I pay for a session?
Securely through Aham Nirvana at the time of booking, by card, UPI or net banking through Razorpay.
The exact amount, including any code you apply, is shown before you pay. Your chosen time is held for you while you complete the payment.
Are payments on Aham Nirvana secure?
Yes. Payments are processed by Razorpay, a PCI DSS certified payment provider, over an encrypted connection. Your card details go to Razorpay’s checkout and are never stored on Aham Nirvana’s servers.
Aham Nirvana will never ask you to share card, banking or payment details directly with a practitioner.
Can I cancel my booking?
At present, a confirmed booking cannot be cancelled for a refund.
If you cannot attend, reschedule instead. Rescheduling is available up to 8 hours before the session, subject to the rescheduling terms.
Can I reschedule my session?
Yes. You can reschedule a session up to 8 hours before its scheduled start time, from your bookings.
Requests made less than 8 hours before the session may not be eligible.
Can I get a refund?
Aham Nirvana does not currently refund cancellations made by the user. If you cannot attend, use the rescheduling option, available up to 8 hours before your session.
If a session is cancelled by the practitioner or by Aham Nirvana, we will work with you on a resolution, which may be a rescheduled session or a refund depending on the circumstances.
What happens if my practitioner cancels or doesn't show up?
If a practitioner cancels a confirmed session or does not attend, Aham Nirvana will resolve the booking with you: a rescheduled session or a refund, depending on the circumstances.
Contact Aham Nirvana support with your booking details and we will take it from there.
Privacy & Well-being
Is my personal information kept confidential?
Yes. Your personal information and booking details are handled securely and shared only where necessary to run your booking, in line with our Privacy Policy.
What you discuss with a practitioner in a session stays between you and them; confidentiality is part of the code of conduct every practitioner signs.
Is Aham Nirvana a substitute for medical or mental-health care?
No. Aham Nirvana gives you access to holistic wellness practices and practitioners for personal well-being and growth. They are not intended to diagnose, treat or replace medical or mental-health care.
If you have a medical or mental-health condition, are experiencing severe or persistent symptoms, or are worried about your health, please consult a qualified healthcare professional.
What if I have a problem with my booking or session?
Write to us. If anything goes wrong with a booking, a payment, a session or a practitioner, contact Aham Nirvana support with your booking details.
Our team reviews every issue and comes back to you with the next step.
Still need a hand?
Contact us and we will look up your booking.
